LOYALTY PROGRAM & REFER A FRIEND
HOW DO I EARN LOYALTY POINTS?
It is amazingly simple! Please just sign up for our Loyalty Program here. After signing up, you will automatically earn points on each purchase and specific actions taken on our website.
DO MY KHONGBOON POINTS EXPIRE?
Your KHONGBOON Points and reward codes are valid for one year from issuance.
CAN I CONVERT MY KHONGBOON POINTS TO CASH OR TRANSFER THEM?
Khongboon Points are only for you and can only be used for rewards purposes.
HOW CAN I SEE HOW MANY POINTS I CAN GET FOR CERTAIN ACTIONS AND HOW TO COLLECT/REDEEM POINTS?
It is super easy! Please go to our Loyalty Member page here. It will explain and describe the full program. Still questions? Please e-mail us at email@example.com, and we will assist right away!
I HAVE A FRIEND WHO WANTS TO TRY YOUR PRODUCTS. HOW DO I REFER A FRIEND AND GET A REWARD?
It is as easy as it is simple! Please sign up for our Loyalty Program, within the program, and you can also directly refer a friend to get both of you discounts and extra points and perks!
I AM A MEMBER OF YOUR KHONGBOON POINTS LOYALTY PROGRAM, HOW MUCH DO I AND MY FRIEND GET IF I REFER HER?
If you are a member of our Loyalty Program and send your friend the LINK WITH OFFER (from the refer a friend widget), your friend will receive a 15% Discount on her order, and upon purchase, YOU will receive 1500 KHONGBOON Points towards your next purchase. Pretty sweet deal, right?
MY FREE ITEMS AND POINTS ARE NOT SHOWING UP. PLEASE HELP ME?!
You will be given the option to manually add the item from our rewards widget (the one with the present icon). Alternatively, you can find the products from the store and add them to your cart.
The rewards are simply discount codes or gift cards, which will be e-mailed to you. Afterward, you can then use them to make the items free.
CAN I USE MY CODES DURING SALE PERIOD?
No. Because items are already discounted during special promotions or sales on the website, discount codes are not eligible for use then.
I HAVE PURCHASED FROM YOUR STORE BEFORE, DO I GET KHONGBOON POINTS FOR THIS AS WELL?
Points cannot be issued retroactively, so we cannot issue you points for purchases you made before the launch of the rewards program.
I HAVE AN ACCOUNT ALREADY, WILL I GET POINTS FOR THE ORDERS IN MY ACCOUNT?
We currently can't retroactively award you Points for actions done before, but the good news is that you're all set and ready to earn!
I WROTE A REVIEW, BUT I HAVE NOT RECEIVED MY KHONGBOON POINTS
Kindly ensure that you submitted a review using the same e-mail you used for your purchase in order for our system to verify and reward you correctly. If you wrote a review using the product page widget, please wait a few hours for our system to verify your credentials.
I HAVE RECEIVED AN REVIEW E-MAIL OFFER AFTER I PURCHASED YOUR PRODUCT, DO I GET POINTS FOR LEAVING A REVIEW?
YES! Leaving a review of your product purchase will give you 1500 KHONGBOON POINTS & 20%OFF your next purchase!
Make sure you are using the same e-mail you signed up with for the loyalty program to make sure the review request e-mail and your Loyalty Points account are synced.